"ICT for ELT Trainer Training Course Homepage"
Andrea Koblížková
Speaking activity:
Performance assessment simulation:
You have been put in charge of the sales department in the firm. After 3-months´ work you invite your subordinates to
(1) discuss their performance
(2) distribute a
limited bonus of 30.000 CZK
(3) find your
deputy-manager and (4) a mentor for newcomers.
A) Work in-groups
Study the
characterisation of the subordinates and decide together how to
divide the money, who is a candidate for a raise and who should
be inducting new employees. Present and justify your decision in
class discussion.
B) Work in pairs
Choose 3 of the
employees and simulate a performance assessment interview. Alter
the roles: Manager, Employee.
Note for a
manager: Let your employees express their feelings about the job
and explain how they themselves see their own performance. The
employees are a mixed group. Try to appreciate good work, help
them improve if necessary and reward the best.
| |
employee |
manager
|
|
| 1 |
older
person |
-
good performance, experienced, reliable but average - afraid of risks and uncertainty - less concerned about promotion, less self – confident - pays back a mortgage, 2 children |
reassures the employee about future |
| 2 |
outstanding person |
-
middle-aged, ambitious, excellent performance - expects a promotion or a bonus of at least 25.000 CZK - being recruited by your competitors |
compliments on his/her performance |
| 3 |
failing person |
-
tries hard, but disorganised - unable to cope with demanding tasks under stress and time |
helps the person see the reason of her /his performanceis frank but not rude |
| 4 |
so-so person |
-
job performance a bit vague - obviously interested more in his/her hobbies and leisure |
has not distinguished opinion on the employee, get the employee reveal his/her job plans and views |
| 5 |
angry person |
-
average performance, feels disregarded - disappointed, insecure - can’t stand neither frank criticism nor constructive suggestions |
explains the direct report is not aimed against the employee |
| 6 |
person
too eager for a raise |
-
new to a team, inexperienced - maintaining the tasks successfully |
reminds the promotion is given for best performances or after a reasonable induction period |
| 7 |
person
who wants to quit |
-
good specialist and organiser - wants more responsibilities and higher salary |
finds
the reason for his decision and tackles the situation |
| 8 |
person
who hasn’t improved |
-
poor performance, lack of interest - always behind with his work |
refers
to causes and suggests a solution |
| 9 |
person
who is receptive and wants to improve |
-
positive, friendly - has successfully completed several tasks - needs support |
avoids
direct criticism, suggests a mentor |
taken from Koblížková,A.: English for Business. Pardubice 2000.